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Everything You Need To Know

About Our Return Policy

Returns: FAQ

 

ABOUT  RETURNS

We cannot accept returns based on jewelry sizing, bead, or charm sizes. The bead and charm dimensions are in our listings.

 

RETURN AUTHORIZATION LETTER
You must receive a return authorization letter within three business days of receiving your order. We cannot accept your return if you have worn your jewelry other than trying it on. 
 
Ship your return within three business days of receiving your return authorization letter. We are not responsible for the loss of your package. It's best to ship your order via Priority Mail USPS or UPS to obtain a tracking number.

To ensure the safe return of your item, please follow these steps after receiving our return authorization letter. Use the original packaging to prevent any damage during shipping. Include the return authorization letter and a copy of your receipt in your package. Print and attach the shipping label to the original envelope you received your order in and securely tape it.

Upon receipt of your return, you will receive a refund of your original payment. Return shipping is non-refundable.

How to receive a Return Authorization Letter: Click contact us and fill out the form about why you're returning your order. We will reach out to you by the next business day.

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